Clean Water for East Central Illinois
West Prairie Water Company provides reliable, high-quality water services to communities throughout East Central Illinois.
Bill Payment
You have options! Pay your bill your way.
Online Payment Portal
Pay your bill securely online with a credit card, debit card, or bank account transfer.
Secure & Safe
Bank-level encryption protects your information
24/7 Access
Pay anytime, anywhere from any device
Payment Options
Credit card or debit card
Automatic Bill Pay
Utilize our Direct Pay option for hassle free automatic ACH payments deducted from your bank account monthly.
Never Miss a Payment
Automatic monthly deductions ensure on-time payments
Hassle Free
Set it once and forget about monthly bills
Direct from Bank
Secure ACH transfers from your account
Mail Payments
You can also mail your payment with the enclosed envelope or send to:
West Prairie Water Co.
P.O. Box 487
Edwardsville, IL 62025
Usage Monitor
Monitor your water usage in real-time and receive alerts about potential leaks or unusual consumption patterns.
Eye On Water Monitoring
Track Usage
Monitor your daily and monthly water consumption
Leak Detection
Get alerts when unusual usage patterns are detected
Usage Trends
View historical data and usage patterns
Alerts & Notices
Stay informed about important updates, including water quality reports, scheduled maintenance, and emergency notifications.
There are no active alerts at this time.
About West Prairie Water
We were born on the prairie—serving the farms, fields, and small towns we call home.
Our Story
Our story begins here in the prairie—among the farms, fields, and small towns we proudly serve. West Prairie Water Co. started with one mission: bring clean, safe water to rural communities that deserve it. As a not-for-profit, our growth has always been about service, not shareholders. Each year, we expand our pipelines, upgrade our technology, and improve our systems so more families and businesses can count on us.
Water Quality
Clean, safe water delivered to every tap.
Reliability
Systems built and maintained for year-round dependability.
Our Commitments
For us, water is more than a utility—it's the lifeblood of our communities, and we're proud to keep it flowing.
Community First
Not-for-profit service focused on people, not shareholders.
Expanding Access
New pipelines and infrastructure to reach more homes and businesses.
Modern Technology
Continuous upgrades that improve safety, efficiency, and uptime.
New Service & Contact
Request new water service or get in touch with our customer service team.
Water Services
Service Line
(217) 268-4994
service@westprairiewater.com
Community Office
Office Address
114 N Locust St.
Arcola, IL 61910
Billing Address
West Prairie Water Co.
P.O. Box 487
Edwardsville, IL 62025
Monday-Friday, 8am-5pm
Emergency Service
For water emergencies outside of business hours:
(217) 254-5949
Available 24/7